Privacy Policy

Version of 15.01.2025

This Privacy Policy applies to the services provided by Adella Real Estate (the "Service") and its users (the "Users") under the conditions outlined in the General Terms and Conditions (the "Terms and Conditions").

Adella Real Estate respects the privacy of its Users and is committed to protecting their personal data in compliance with GDPR. By using the Service, Users acknowledge that they have read, understood, and accepted this Privacy Policy.

Adella Real Estate may collect the following types of personal data ("Personal Data") from its Users:

- Contact information: Name, email address, phone number, etc.
- Property details: Property type, location, surface area, number of rooms, etc.

Adella Real Estate does not collect financial data or marital status.

The Personal Data collected is used for the following purposes:

- Providing the requested services, such as home valuations or real estate consultations.
- Communicating with Users, including responding to inquiries and providing customer support.
- Improving the quality of the Service, including enhancing website functionality.
- Maintaining platform security

Adella Real Estate may disclose Personal Data:

- To third-party service providers strictly for processing User requests, including:
ㅤ- Google Analytics for analyzing website traffic and monitoring platform performance.
- To comply with legal obligations or court orders.

Adella Real Estate does not share anonymized data or disclose Personal Data foradvertising purposes.

Personal Data collected may be temporarily stored in a secure email system (e.g., GoogleWorkspace) before being transferred to Adella Real Estate’s internal database.

Data transfers outside the EEA may occur, and Adella Real Estate ensures compliance withGDPR requirements for such transfers.

Adella Real Estate uses cookies to enhance the User experience, including:

- Session cookies: To process and retain information during a single session.
- Persistent cookies: To remember preferences and improve future access.
- Third-party cookies: For analytics purposes, including:
‎‏‎ㅤ- Google Analytics for website traffic analysis.
ㅤ- Social media platforms for potential integrations

Cookies are necessary for the functionality of certain services. Users can manage cookiepreferences through their browser settings, though disabling cookies may limit functionality.

Adella Real Estate may use User contact details to provide updates, promotional materials, and information regarding its services. Users must provide explicit consent to receive such communications.

Users can opt out of marketing communications at any time via an unsubscribe link in emails or by contacting Adella Real Estate directly.

Users have the following rights regarding their Personal Data:

- Access: Request a copy of their Personal Data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of their Personal Data, subject to legal or contractual obligations.
- Restriction: Limit processing of their data in certain circumstances.
- Portability: Receive their data in a machine-readable format.
- Objection: Object to data processing for specific purposes, such as marketing.

Requests can be made by contacting Adella Real Estate at info@adella.lu. Users may berequired to provide identification to verify their request.

For any questions about this Privacy Policy or how your data is processed, please contact:

- Email: info@adella.lu
- Address: 2, Fassburgergronn L-3317 Bergem

This Privacy Policy is governed by the laws of the Grand Duchy of Luxembourg. Users have the right to lodge complaints with the Commission Nationale de Protection des Données (CNPD) via this link.